$5 SHIPPING on all orders! Free shipping for orders over $100+!
$5 SHIPPING on all orders! Free shipping for orders over $100+!

Shipping Rates and Info

Shipping costs more than just fees paid to UPS, FedEx or USPS. Our shipping costs also include the cost of warehouse staff, shipment boxes, packing material and even tape. Which is why we have a $100 minimum for Free Shipping. The other pool parts stores that offer Free Shipping, are padding their product costs by 2-3% to pay for the shipment costs – so you see, it’s not really “Free”.

***We do not ship to P.O. Boxes***

***Pool Parts Online only ships to the contiguous 48 United States. We do not currently ship to Hawaii or Alaska. We apologize for any inconvenience.***

Please use a physical address to avoid any delay in the delivery of your order



Continental U.S. Shipping

Standard Shipping (UPS, FedEx, USPS)

Up to $99.99 - $7.95

$100. and over - FREE


Order Process and Shipping Time

We usually ship all orders within 24-48 hours of receipt (excluding Saturdays, Sundays, and Holidays) however this is not always possible. Please allow up to 3 business days for processing. We ship from multiple locations throughout the United States. If any pool parts are backordered, you will be notified and given the choice of waiting for the parts, modifying the order, or cancelling it entirely.



Sales Tax

State & Local Sales Taxes

Taxes that appear in your online order confirmation are estimated. Because orders may be fulfilled from multiple locations across the U.S., the actual taxes charged to your credit card will be calculated based on the applicable state and local sales taxes when your order is shipped.

The terms contained herein are subject to change, as the taxation of online transactions is continually evolving. We strive to comply with state and local tax laws as they exist currently, and continue to monitor and update its taxation policies as those laws change.

States Where we Collect Sales Taxes

Orders shipped to AL, FL, ID, IL, IN, ME, MD, MA, MI, MN, MS, ND, OK, RI, VT, WA, and WI, will have all applicable local and state sales taxes added to your total order, and to your shipping charges where appropriate.



Order Cancellations

Orders CANNOT BE CANCELLED or changed once submitted– unless the products are back ordered. Our automated system processes orders immediately and sends them straight to the closest warehouse that has your pool parts available. If items are no longer wanted after an order has been placed, please see our Returns Page to return the parts after they have arrived.



Manufacturer Warranties

All pool parts and products sold are covered by a limited manufacturer warranty. Pool Parts, Inc offers no additional warranty or coverages, beyond the manufacturer’s liability for defects in materials and workmanship. Warranties for pool products will usually deny coverage for any acts of God, abuse, misuse or neglect, leading to product failure.

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